Privacy Policy
Five March, 138–140 Elderslie Street, Glasgow G3 7JR
What we collect and why
Voucher purchases
When you buy a gift voucher we collect your name and email address (to send your receipt), and the recipient's name and email address (to deliver the voucher). Payment is handled entirely by PayPal, we never see or store your card details.
Bookings
Table bookings are handled by ResDiary. Any personal data you provide during the booking process is subject to ResDiary's privacy policy.
Contact enquiries
If you contact us via the contact form or by email, we keep your message and email address to respond to your enquiry. We do not add you to any mailing list.
Analytics
We use Google Analytics 4 to understand how the site is used, pages visited, time on site, approximate location (city level). This uses cookies, which are set when you arrive. The notice on your first visit tells you we use cookies, it does not switch analytics on or off. If you would rather not be counted, use your browser's cookie controls or Google's Analytics opt-out browser add-on.
How we use your data
We use the information we collect only to process your order or respond to your enquiry. We do not sell, share, or use your data for marketing without your explicit consent.
Who we share data with
- PayPal, payment processing for voucher purchases
- Brevo, transactional email delivery (voucher confirmations, receipts)
- ResDiary, booking management
- Google Analytics, anonymised site usage analytics
All providers are GDPR-compliant and process data under appropriate data processing agreements.
How long we keep it
Voucher transaction records are kept for 7 years for accounting purposes. Contact enquiries are deleted after 12 months. Analytics data is retained for 14 months per Google's default.
Your rights
You have the right to access, correct, or request deletion of any personal data we hold about you. Email shop@fivemarch.co.uk and we will respond within 30 days.
Cookies
We use one functional cookie (session management for the voucher checkout) and Google Analytics cookies, which are set when you arrive. No advertising cookies are used and we do not share your data with advertisers. You can clear or block cookies in your browser at any time.
Contact
Questions about this policy: shop@fivemarch.co.uk